Claim Center

In the event of an auto insurance claim:

1. Remain calm – slow down your breathing
2. If possible, move your vehicle out of harm’s way
3. Make sure everyone is ok in your car & other cars and call the Police, dial 911
4. If someone else is involved, exchange information. Including: Name, Address and Contact Information, License Number, and Insurance Information
5. Gather Witness information- names and phone numbers
6. From a safe distance, photograph any damage
7. Don’t offer an opinion regarding who was at fault for the accident
8. Call your insurance company’s claims number-listed on your insurance ID card (Nationwide Customers 1-800-421-3535 Can’t find the number? Call us 1-888-851-5572)
9. Discuss the accident details only with the police and your insurance agent
10. Don’t leave the scene until instructed by the police

Although all insurance claims may be different, our claims process is designed to handle each promptly, professionally and with minimal inconvenience to you.

Information we will need from you: 

Your information (name, address and which vehicle was involved)

If you weren’t driving – the name and address of the person who was

A basic description of what happened:

1. Severity of the damage

2. Estimated time / location of the incident

3. Information of anyone else involved (other drivers, witnesses, etc) is also helpful.

Nationwide Customers call 1-800-421-3535

All Other Customers call 1-888-851-5572

Wrecked your car and need a quote on a different car click here or call us.   If you want to use our comparative rater click here.